For those who are new to gas, or those customers who are used to gas – it’s a good idea to read our safety tips.

If you’re new to gas there are obviously things which need to be carefully considered, like electricity, it’s a useful power source but its invisible and these days can be expensive. Then to those who are already used to gas, being used to something is dangerous because it often results in complacency. So take the time to read our safety tips, you may learn or be reminded about something

Safety Tips

Cylinder handling

Make sure to never store your LP gas bottle near a direct source of heat (such as a stove, heater, fire, direct sunlight or in a car boot for a long period of time). LP gas expands when hot and this can sometimes damage the valve, the hose or the cylinder.
Always try to transport an LP gas bottle in an upright position and not on its side. If it is in the boot of your car, try to secure it to prevent it from falling over, rolling around and possibly getting damaged (or damaging your car).
When using your cylinder, always make sure to place it on a level surface so that it cannot fall over easily.

Smell for a leak

In its natural state LP gas is colourless and odourless. To make it even safer to use, a very strong flavour is deliberately added.
If you smell gas,
NEVER check for the leak with a naked flame.
Open all doors and windows to allow fresh air into the room.
Turn off the valve of the cylinder and if possible, move it outdoors (if not already outside)
Allow enough time for all the gas to leave the room before re-entering.
When the smell has completely gone, take the cylinder to Gas Family and have them check it professionally.

A good ventilation system is required when using gas
When using a large gas appliance (room or water heater, for example), make sure the room has good permanent ventilation.

Regular check

Regularly check the rubber seals (washers) on the valve, the appliances and the connecting hoses. If they are worn, don’t attempt to repair them yourself. Take your cylinder to Gas Family or nearest LP gas dealer for a free safety check. If your cylinder has been involved in a fire, don’t attempt to use it. Have it checked by your dealer.

Before lighting your appliance

When lighting your appliance, always first light the match or lighter and then turn on the gas supply.

If there is a fire

Firstly, don’t panic. Try to turn off the valve of the bottle using a damp cloth or towel to protect your hand. Then use the same wet towel to smother the flames. If you cannot reach the cylinder, move everything that could catch alight away from the bottle. Call the Fire Department and tell them that LP gas is involved.

People who use LPG commercially should take the following precautionary measures:

1. They should use LPG in accordance with the South African National Standards and the LPG Association norms and proper approvals and licences.
2. Only people who are trained as well as authorised for the tasks should be allowed to handle the LPG cylinders and equipment.
3. When the LPG cylinders are delivered, care should be taken to see that they are in proper condition and the plastic seals are in place before receiving them.
4. The cylinders should be stored in the safest possible manner. They should be kept away from any combustibles, heat and open electricity distribution boards.
5. Cylinders should not be used in horizontal or upside down positions.
6. All LPG equipment should undergo regular supervision, checks and maintenance.
7. Train employees on:
   • Sprinklers and fire suppression systems
   • Knowing where fire extinguishers are located and how to use them.
   • Fire extinguishers that must be checked monthly and serviced yearly.
   • Grease traps and clean regularly.
   • A cleaning schedule for cleaning all kitchen equipment.
8. The LPG supplier or distributor should always be contacted when you feel there are issues with regard to LPG cylinders or tanks. Even when you feel you need to examine the equipment and storage cylinders, you should rely on your supplier to deal with the issue and not depend on any third party. With simple measures like these, you can use LPG safely even in your commercial and industrial establishments.